Our Privacy Policy explains how we use the personal data we collect from you when you use our website.
What data do we collect?
Lumibyte Limited collects the following data:
Personal identification information (Name, email address, address, phone number)
How you use our website
How do we collect your data?
You directly provide Lumibyte Limited with most of the data we collect. We collect data and process data when you:
Contact us via the ‘Contact Us’ form on our website
Use or view our website via your browser’s cookies.
Lumibyte may also receive your data indirectly from Lumibyte approved partners.
How will we use your data?
Lumibyte collects your data so that we can:
Email you with information on new products and services we think you might like.
Lumibyte will not share your data with any 3rd party organisations.
How do we store your data?
Lumibyte securely stores your data securely within our online customer management platform which is hosted within UK and EU data centres.
Lumibyte will keep your newsletter sign-up data until you ask us to remove your details from our mailing list. You have the right at any time to stop Lumibyte from contacting you for marketing purposes. This can be done at any time by contacting hello@lumibyte.co.uk.
What are your data protection rights?
Lumibyte would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following rights:
Access – You have the right to request Lumibyte for copies of your personal data.
Rectification – You have the right to request that Lumibyte correct any information you believe is inaccurate. You also have the right to request
Lumibyte to complete the information you believe is incomplete.
Erasure – You have the right to request that Lumibyte erase your personal data, under certain conditions.
Restrict Processing – You have the right to request that Lumibyte restrict the processing of your personal data, under certain conditions.
Object to Processing – You have the right to object to Lumibyte’s processing of your personal data, under certain conditions.
Data Portability – You have the right to request that Lumibyte transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@lumibyte.co.uk
Cookies:
What is a cookie:
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises them. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
How do we use cookies:
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. The cookies used on our website have been categorised based on the categories found in the ICC UK Cookie guide. Full details of the cookies used on our website by category are set out below:
Performance cookies
These cookies collect information about how visitors use the Lumibyte website, for instance which pages visitors go to most often, what type of browser they use, and if they get error messages from web pages. They do not collect information that identifies a visitor. All the information these cookies collect is aggregated and, therefore, anonymous. They are used only to improve how the website works. By using our website, you agree that we can place these types of cookies on your device.
Functionality cookies
These cookies allow the Lumibyte website to remember choices you make and provide enhanced, more personalised features. They are also used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect is anonymised and they cannot track your browsing activity on other websites. By using our website, you agree that we can place these types of cookies on your device.
How to manage cookies:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites:
The Lumibyte website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy:
Lumibyte keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5th August 2024.
How to contact us:
If you have any questions about Lumibyte’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@lumibyte.co.uk
Or write to us at: 31 Bysing Wood Road, Faversham, Kent, ME13 7QA
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How to contact the appropriate authority
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Should you wish to report a complaint or if you feel that Lumibyte has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Telephone: 0303 123 1113